EI Continues Development Work with USAID in Albania

EI Continues Development Work with USAID in Albania

USAID Rritje Albania, a Competitive Enterprise Development Project, hosted three EI training and certification programs for the Certified Hospitality Trainer (CHT) and Guest Service Gold/Certified Guest Service Professional (CGSP), along with a product knowledge seminar on the Train, Retain, Assess, and Certify (TRAC) program in Albania earlier this summer. 

Fifteen participants were hand chosen by Rritje Albania and EI's future local training partners, the Destination Management Organization, in Korce, Albania to participate in the seminar, which was conducted by EI's master trainer Jennifer Calhoun, CHE.  In 2011, Rritje Albania also hosted Certified Hospitality Department Trainer (CHDT) training for numerous individuals in Albania.

BONUS FEATURE: Read a detailed account of the history, scope, and activities of the USAID/Rritje Albania project.

During the train the trainer sessions for Guest Service Gold and TRAC, each participant had to plan and execute a 15-minute presentation that included instructional objectives, appropriate content presentation methodology, support media, and interactive activities.

Participants came from various disciplines, including lodging, travel and tourism, consultants, and education.  "The diverse group provided very spirited group discussions and insightful commentaries," said Calhoun.  Calhoun added that she was "appreciative of the contributions of Nevila Popa and Orieta Gilozheni, who provided logistical support and provided additional information about how principles taught during the workshop could be applied to the local culture."

Gliozheni, the manager of the DMO Korce, commented that "we completed the training and the exam. It has been a hard week for all of us, but also very excited and interesting. Jennifer was really a very good trainer working hard with us clarifying concepts and philosophy of the industry."

In the future the DMO will provide EI certification and training programs for the hoteliers of Albania in an overall effort to create a sustainable training model to increase the level of professionalism in the Albanian tourism industry.

About the American Hotel & Lodging Educational Institute
Established in 1953 as a nonprofit educational foundation of the American Hotel & Lodging Association, the Educational Institute’s mission is to continue being the preferred provider to the lodging industry, hospitality schools, and related hospitality industries by developing and providing quality resources to train, educate, and certify hospitality professionals worldwide.

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Praktika Inovative per Mbrojtjen e Mjedisit

Praktika Inovative per Ambjentin

IPA Component: IPA 2, Cross border cooperation: Republic of North Macedonia – Republic of Albania

Project duration: 24 months

Start date of the project: 15.11.2019

End date of the project: 14.11.2021

Total Budget: 590,213.00 €

Lead applicant and co-applicants:

Association Center for Civic Initiative (CCI)

Destination Management Organization (DMO)

Municipality of Mogila

Municipality of Maliq  

Context/background: The action is developed to take place in the cross-border region targeting Pelagonija region and Korca region, in particular Municipality of Mogila and Municipality of Maliq, having cross-border impact on public infrastructure vulnerable to floods. Both of the countries, and in particular the regions of Pelagonija and Korca are exposed to various types of natural hazards, including earthquakes, wild fires, floods, droughts, extreme temperatures, landslides. Earthquakes pose largest risk in terms of consequences – damages and human losses. Wildfires are a most frequent risk, and floods are on the rise in terms of frequency and intensity.

The number and intensity of floods in the countries/regions are rising. Usual period for their appearances is in the colder part of the year (November – January). Most of the floods are caused by the overflow of the major rivers.

The targeted countries river basins are facing increased spatial and temporal variability of water resources which is among the key natural factors increasing the flooding risk, besides topographic and land characteristics, and a relatively dense hydro graphic network in the most affected regions. In addition, the changes in the land-use/land cover structure are further modifying hydrological regimes, increasing the risk of extreme hydrological events.

Additionally, the local authorities as partners of the action will enable local ownership of the action, as they will participate in the development of the flood mitigation measures and further maintenance of the developed infrastructure after the finishing of the project. 

Abstract (short project summary):The activities in the project have been developed as to address all the needs and constraints of the target groups, initially the process of improvement of the public infrastructure will address the need of the local authorities to implement their responsibilities for the construction and maintenance of secondary and tertiary irrigation and drainage networks. At the same time through the development of the digital platform the local authorities and all relevant stakeholders will improve the system for early warning enabling timely protection from floods or other natural disasters.  The systems for protection of the agricultural lands and livelihoods will be supported by the development of joint risk management measures having impact on all of the inhabitants in the area, where all the target groups will be included in the development of the joint risk management measures. With the awareness rising of the agro producers for flood management we will have impact on the total population in the targeted areas and in particular the 12000 agro producers will be directly reached by the awareness rising activities giving the specific knowledge to the population and agro producers for inclusion in the protection and prevention measures implementation.

Final beneficiary: 70 000 general population of Municipality of Mogila and Maliq

Action location/s: Municipality of Mogila and Municipality of Maliq

Objectives: strengthen resilience and disaster risk preparedness and prevention of floods for protection of the environment 

Specific objectives:

  1. To improve the public infrastructure vulnerable to floods as to ensure protection of agricultural lands and livelihoods.
  2. Local authorities capable to strengthen participatory preparedness and resilience capacities in building of cross – border cooperation for floods prevention and mitigation.
  3. To increase the awareness of the agro producers for the importance of flood management in the protection of the environment, agricultural lands and livelihoods.

Activities:

Coordination, management and visibility
Coordination meetings, website, kick off and close out conference

Public Infrastructure

1.1 Building of drainage canals in Municipality of Mogila and Municipality of Maliq;
1.2 Establishment of digital platform for early warning of floods.

Cross border cooperation for floods protection and management

2.1. Preparation of local action plans for risk management and flood protection and management;
2.2. Strengthening of the capacities of the flood management sectors in terms of cooperation, planning and management of the flood mitigation measures;
2.3. Establishment of cross border partnership for exchange of experiences and development of joint risk management measures.

Awareness rising of the agro producers for flood management

3.1 Specialised trainings for flood management for the agro producers;
3.2 Community forums for inclusion of the community in the flood prevention and management;
3.3 Exchange of experiences between the agro produces from both municipalities.

Impact/Output/Result: Impact: Strengthen resilience and disaster risk preparedness and prevention of floods for protection of the environment. 

1)  The process of improvement of the public infrastructure as to ensure the protection of agricultural lands and livelihoods where we will have impact on 252,2 km2 in Mogila municipality targeting 6710 inhabitants and 34 km2 in Maliq Municipality targeting 62666 inhabitants. We will have as outcome (R1) Public infrastructure vulnerable to floods has been improved as to ensure protection of agricultural lands and livelihoods where total agricultural area protected from floods – 50000 ha and 12000 of agro producers ready to use the digital platform for early warning for floods. This will produce the following outputs: construction of drainage canals in both of the municipalities in length of 6 km, and developed 2 digital platforms for early warning of floods and weather changes.

2)  The systems for protection of the agricultural lands and livelihoods will be supported by the development of joint risk management measures having impact on all of the inhabitants in the area with the outcome (R2): Local authorities have developed joint risk management measures for protection of floods in the region having the following outputs: 2 local action plans developed and operationalized and 1 joint risk management plan in the cross border area included in the routine of relevant bodies.

3)  With the awareness rising of the agro producers for flood management we will have impact on the total population in the targeted areas and in particular the 12000 agro producers will be directly reached by the awareness rising activities having as outcome: R3 – The agro producers are aware and ready to be included in the flood management and protection system. The following outputs will be produced: 2 specialised trainings for the agro producers for flood management, 6 community forums for inclusion of the community in the flood prevention and management, 2 exchange visits among the agro producers in the cross border region organized.

Happy Crafting